Cisco prepares a service to predict network problems

The future service that Cisco is preparing will allow companies to avoid network problems and improve performance proactively. Thanks to the predictive analysis engine offered as a SaaS service, network operators will be able to quickly and accurately anticipate potential network problems and prevent them before they occur. “The connectivity of tomorrow will rely on self-healing networks that can learn, predict and plan,” said Chuck Robbins, Cisco president and CEO, in a statement. “This research into predictive networks has been tested and developed with customers, and early adopters, including Phillips 66, Schneider Electric and the Adecco Group, are talking about major benefits that save them time and effort. money,” Mr. Robbins added.

“Unplanned disruptions and outages can disrupt employee productivity, customer service and impact revenue, and as networks grow to meet demands, the threat landscape also widens” , Cisco also said. “Most companies may think they can more or less overcome all of this, but in truth, they need a holistic network monitoring tool that can detect hardware issues, bandwidth spikes, and network changes. configuration of applications before they happen, with great precision,” said the OEM.

Predictive engines in development for 2 years

According to Cisco, its AI/ML-based predictive engine works by collecting telemetry data from the company’s routers, switches, servers, and other connected hardware. Once integrated, the engine aggregates data, learns patterns using a variety of models, predicts user experience issues, and provides actionable options for remediation. The engine takes into account connectivity and quality of service to anticipate and plan alternative routes. “Customers have several flexible options when deciding how much of the network they want to have engine monitoring,” Cisco said. Cisco has been developing and testing predictive software engines for two years, which it intends to eventually offer across its entire product line. The OEM is expected to provide more details on this service at its next Cisco Live! which will take place in June.